Organizational Memory: Foundational Concepts from Knowledge Management and Organizational Learning Perspectives
Aug 31, 2024
Daniel Cohen-dumani
Organizational Memory turns knowledge into a dynamic resource for growth, comprising documented (records, policies), undocumented (employee expertise, informal networks), and embedded knowledge (culture, routines). Benefits include improved productivity, innovation, and resilience. A tech firm cut delivery times by 30% using a robust system to avoid repeated mistakes. This foundation evolves into Organizational Consciousness, fostering smarter, more adaptive businesses.