.png)
At Experio Labs, we care about the privacy of your data and are committed to protecting it. This Privacy Policy explains what information we collect, why we collect it, and how you can control your data.
Product Usage Data
We collect user location data and product usage metrics including clicks, query types, number of queries, time spent on the application, and search latency. We do not collect sensitive information such as search queries, document contents, or personally identifiable information. Users can request deletion of their data.
User Feedback and Support
When users provide feedback, we collect names and email addresses for follow-up communication to improve our product quality.
Technical Information
We collect anonymized information about browser types and operating systems. Location and device information is collected approximately to prevent user identification.
Email Authentication
Email addresses are used to enforce access controls and ensure data is only presented to authorized users.
The collected metrics are used solely to improve product quality and user experience. Usage patterns and interactions help inform our product development decisions.
Internal Teams
Our product and engineering teams access anonymized data to enhance the product experience. User feedback data is accessible to resolve technical issues.
Third-Party Services
We do not sell user information. Anonymized aggregate metrics are collected through analytics tools like Google Analytics and Heap for user experience optimization.
Security Measures
All usage data is stored in an encrypted database with no direct internet access.
Retention Period
Data is retained for 6 months.
Storage Location
Usage data is stored in AWS facilities in the United States.
You have the right to:
Account Management
Contact us directly for any privacy-related requests not covered above.
.png)
